Automation · Enterprise

Automating enterprise application migration at scale

Migration Hub Automation

Amazon Web Services · May–Oct 2024 · Senior UX Designer

A platform giving migration customers, partners and AWS practitioners one place to discover, run and track the automation that migration projects repeat over and over.

60%Average reduction in migration timelines
60Practitioners in the longitudinal survey
4Lifecycle phases mapped

Customers need a streamlined experience that co-locates the data they need and automates the repetitive work around it.

I ran a longitudinal survey with 60 practitioners across the full migration lifecycle, mapping jobs-to-be-done through Discover, Plan, Execute and Observe. Follow-up interviews surfaced the two structural problems: siloed tooling, and access management that blocked people from the work they owned.

Outcome

Migration timelines fell 60% on average, with teams reporting higher confidence in automated processes. The clearest lesson was how much progressive disclosure matters when an operation is complex and irreversible.